It's time to take punitive action against an insidious and rapidly proliferating
menace to our emotional well being. I'm speaking, of course, of "service
industry" people who are embracing the dumbing down craze too enthusiastically
and who, doubtless incapable of even masturbating by themselves any more,
regularly perpetrate nerve-rattling, mood-curdling, faculty-numbing and
spirit-withering indignities against us.
Let me hasten to say that I value stupidity as much as the next man.
I do. Stupidity is, after all, the best solution we've come up with
to the mother of all problems itself, the problem of being mortal.
Enabling us to recast the grimmest of existential givens--making it possible
to believe not only that we've seen the image of John the Baptist on two
separate taco chips but that our sightings are proof-positive of a Second
Coming and the prospect of salvation and eternal life--stupidity is the
most effective means available to reduce terror and panic (the human default
condition) to a relatively tolerable disquietude. So I respect stupidity.
Okay? I think, in fact, that stupidity has been, since the origin
of consciousness, a marvel of human resourcefulness. Indeed, as a
response to the human condition, I think that stupidity is rivaled in its
genius only by schizophrenia!
But while my regard for stupidity is equal to anyone's, I also think
it's important to remember that (if for no other reason than simple decency)
the ancient Greek admonition, "anything in moderation," has application
even here.
I mean for all of its utility as a buffer against existential dread,
stupidity is an unruly thing that can have--when it's exercised intemperately,
when no effort is made to confine it to its purpose--a very negative impact
on people who are subjected to it. Yes, it's crucial to our ability
to function at all that we not always recognize too clearly that death
is both inevitable and final . But if you're a bank teller it can pose
a major challenge to your customer's medication when you've truncated your
brain so drastically that you can't be certain if it's Ben Franklin or
Tom Snyder who appears on a hundred dollar bill (hold this last thought
for just a moment).
Now to illustrate my point I could discuss the conduct of innumerable
emotional shitheels who, in just this past month, used stupidity irresponsibly
and, to grievous effect, tracked their slovenly handling of the problem
of living into my life.
I'm thinking of clerks, counterpeople and company representatives--AND
NONE OF THEM FOREIGN BORN--who reduced my own circuits to flakes of carbon
when they obliged me to restrict my vocabulary to the dozen or so English
words they were able to comprehend.
And remaining vivid in my memory are two cashiers, one of whom insisted
that $42 for a quart of orange juice HAD to be correct because it was "right
there on the register," and the other who demonstrated an appalling literalness.
In the case of the latter individual: After I placed some half-dozen
items in front of him and was reaching for my wallet, he asked me (rhetorically,
I assumed) if I was taking them. When I joked that no, I wasn't,
that I liked to go into stores and move the stock around, he became irate,
bellowed that I must be "some kind of weirdo" to do such a thing and demanded
that I leave.
The orange juice jerkoff caused some nasty chemicals to spill in my
brain that still haven't stopped flushing through me. The second
bastard triggered a twenty-four-hour period in which I experienced a profound
reluctance to leave my apartment, answer the phone or take any kind of
nourishment.
No, I didn't make those people up.
But of all the recklessly moronic lowlifes I encountered in this brief
time frame, the one that best personified the scourge I'm addressing was
the aforementioned teller, who, when I asked her to make smaller denominations
of a large bill SHE'D just slid toward ME, took a long look at it, said,
"Wait a minute, something's very wrong here." Then said, "No, it's
okay." Then said, "This CAN'T be right--I don't think he's even on
the air anymore." And then announced that the bill was counterfeit
and that she'd have to confiscate it--without compensating me (apparently,
having touched it, I'd technically been in possession of the bill--and
no, I SWEAR, I didn't make this lowlife up either).
Since I'm focusing here on the behavior of a specific person, I'll let
pass the fact that no one at this venerable bank--THE SOLE FUNCTION OF
WHICH IS TO HANDLE MONEY!--was able to prevent blatantly bogus currency
from infiltrating its stock. As disappointed as I was by this circumstance,
I'll keep to my teller, who (her immediate triggering of a hideous psychosomatic
rash on my chin, notwithstanding) had still not committed the most egregious
and damaging of her offenses.
Hardly. When I protested her action and was, for a solid hour,
left to watch her engage in round upon round of whispered phone conversations
and huddled meetings, she had the temerity to come back and tell me: "[The
bank] has ELECTED [emphasis mine] to reimburse you."
"Huh? He uses them big words, I don't understand
what he's sayin'."
Now I'll concede that, in the matter of punitive measures, the antics
I've described prior to this point may not justify penalties more severe
than a modest fine and several weekends of community service. But,
in my judgment, when you add condescension to rampant imbecility--AND CONCOCT,
IN THE PROCESS, AN ESPECIALLY PERNICIOUS MIX THAT CAN MAKE A PERSON'S PENIS
COMPLETELY DISAPPEAR FOR ALMOST A WEEK!--you invite the most terrible of
consequences. Working for a great financial institution, spending
her days not just behind a bullet-proof shield but in a hallowed realm
of miracles like compound interest, this teller's come to feel invulnerable--she
actually believes that she's in all ways protected from harm. To
be sure, so neat a self-deception is worthy of admiration. But given
her failure to curb the arrogance her delusion has engendered (let alone
her excess of witlessness) I think she should be disabused of said delusion
forthwith. In fact, I don't think it would be in the least draconian
to lie in wait for her after work, rip off her face and shove her smug
countenance up her ass.
I'm sorry. I really didn't mean to suggest that we resort to violence
and open ourselves to a potential penitentiary situation. But if
I had a lapse there, it was due to the cumulative toxicity of the experiences
I've reported and it only makes my argument. Exposure to undisciplined
mindlessness can compromise the most splendid of nervous systems in a trice,
and people dealing with the public who abuse stupidity must be discouraged
from persisting. Collected now, ready to take a sensible approach,
I'd say that legislation making gross stupidity in a public context a quality
of life violation (and gross stupidity aggravated by a superior attitude
a Class A Misdemeanor) ought to serve the purposes of deterrence and remedy
quite sufficiently.
Of course, should Bill of Rights fetishists thwart the writing of such
statutes, there's a step I've been pondering that we could take on our
own. Though it might require us to keep a bottle of Spirit of Ipecac
handy (and would obviously be most effective when we're sitting across
a desk from phlegm-flecks like that teller), we could, just suddenly, throw
up.
I'm not talking about pinpoint, or "smart," vomiting that's directed
at a specific, limited target, but vomiting which, fashioned after the
carpet bombing techniques developed in Vietnam, permeates everything in
your immediate vicinity. It may not fix the problem, but delivering
the remnants of the Chili Surprise you had for lunch to the clothing and
workspace of a creep who's making your life a roiling sea of excrement,
would at least return the favor somewhat in kind and figures to be immensely
gratifying.
Plus, you're not as likely to provoke the interest of a criminal justice
person as you'd be if you abruptly introduced an Uzi into the proceedings.
Quite the opposite: you could be reasonably confident that law enforcement
officers would keep their distance.
- Levin